BOSS Centre Privacy Policy
Scope
This policy was prepared by the BOSS Centre. It explains how we collect, hold, use and disclose information. It also explains how you may access and correct your personal information and make a complaint or contact us. This policy applies to all websites and social media profiles operated by us. We aim to be open and transparent in how we manage personal information. If you have any questions about this policy or feedback on how we might improve it, please contact us.
What kinds of personal information do we collect and hold?
The kinds of personal information we collect include:
Personal information. The personal information we collect may include: personal details (name, age, social media profile), contact details (phone number, email address, postal address, post code), image (photo and video recording), any languages other than English that you may speak, voice recording and other information reasonably necessary for our activities and functions.
Sensitive information. E.g. health information, ethnic origins, political opinions.
Other information. E.g. IP address, web pages visited, browser information, opinions posted on our social media profiles.
How do we collect and hold that personal information?
We usually collect personal information directly from you. We will usually collect personal information from you (or your parent or guardian or teacher) when you:
access and use any of our websites or social media platforms;
communicate with us through correspondence, email, chat or other online forms;
register for any of our programs, initiatives, events or challenges; or
participate in research or evaluation discussions, interviews or focus groups that we run or participate in.
Why do we collect, hold, use and disclose that personal information?
We may collect, hold, use and disclose personal information about you to enable you to use our websites and social media channels or participate in our programs, join our mailing list, initiatives, events and challenges; and to conduct research, comply with legal obligations, consider your application to work for us.
Disclosure
Who do we usually disclose that personal information to?
We do not disclose your personal or private information to any third parties unless we are required to do so by law.
However, Because we use a number of cloud service providers (such as Google, Vision 6, Eventbrite) and social media platforms (such as Facebook, Instagram), your information may be disclosed overseas to countries like: the United States of America, the United Kingdom, Chile, Taiwan, Singapore, Japan. Australian privacy laws will not apply in those circumstances.
Being so informed, by providing personal information to us, you consent to its disclosure to these cloud service providers and social media platform operators located in countries outside Australia.
Zoom
Some of our workshops and meetings are run through the software Zoom. Although this is a third party application, no data is stored after the meeting is closed and we do not record our calls. If a breach is to occur via Zoom, we will follow our breach processes including advising applicable persons and the appropriate authority of the breach.
Use of your personal information
To make sure that you get the most out of being connected to us, we use your information in a variety of ways. We may collect, hold, use and disclose personal information about you:
to enable you to access and use our websites and social media profiles (including public blogs and other forums);
to add you to our mailing list;
to help us operate, protect, improve and optimise our websites and social media profiles (including to analyse trends and improve functionality);
to enable you to participate in our programs, initiatives, events or challenges (including competitions and promotions run by us);
to keep you informed about the work we do (including to let you know about upcoming initiatives, programs, events and challenges); and
to comply with our legal obligations, resolve complaints and enforce our agreements with third parties.
If you do not provide us with the personal information described above:
you may not be able to participate in some of our programs, initiatives, events and challenges;
we may not be able to keep you informed about the work we do or let you know about upcoming initiatives, programs, events and challenges that you may want to participate in;
we may be unable to tailor the content of our websites to your preferences and your experience of our websites and social media profiles may not be as enjoyable or useful.
We may use your information for direct marketing related to our purposes, blogs and forums, research and evaluation and cookies.
Cookies
Sometimes we collect personal information about you when you access or use one of our websites or social media profiles.
We may record certain information about your use of our websites and social media profiles to help us analyse trends and improve functionality. This information includes pages visited, time and date of visit, IP address (that is, the electronic addresses assigned to your device) and general demographic information. While we do not use browsing information to identify you personally, it could be used to identify you if combined with other information we may hold.
Security
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. We may hold your information in either electronic or hard copy form. When we no longer need your personal information, we will either securely destroy it, or irreversibly anonymise the data (and we may further retain and use the anonymised information).
Because the internet and technology are continually evolving, we cannot guarantee secure transmission of information you communicate to us online or by mobile device. Information transmitted by these means can be intercepted. Any personal information you transmit to us online or by mobile device is at your own risk. You should never communicate sensitive information to us online or by mobile device.
If you suspect at any time your security has been compromised or the security of one of our websites or social media profiles, you should notify us immediately at hello@bosscentre.com.au.
Links
Our websites and social media profiles contain links to other websites operated by third parties. Those links are provided for interest only. We have no control over those linked websites. Unless we expressly state otherwise, we are not responsible for the privacy practices or contents of those linked websites and make no representations or warranties in relation to them. Because the privacy practices of those third parties may differ substantially from our own, we encourage you to read their privacy policy and website terms before using those linked websites.
Rights and choices
You can request to access the personal information we hold about you. If you think any personal information we hold about you is incorrect, you can request that we correct that information. You can also request to have the personal information we hold about you deleted. We will take reasonable steps to do so.
How to make a complaint
You can complain to us in writing if you have any concerns with how we have handled your personal information by contacting us at hello@bosscentre.com.au